Legal
Legal notice
Ownership of this website, terms of use, intellectual property, and responsibility for the information published by Cuba Envios.
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This English translation is provided for convenience. The Spanish version is the legally binding one. Read the legally binding Spanish version
This legal notice governs access to and use of the Cuba Envios website. By browsing it, you accept these terms. If you do not agree with any of them, please do not use the site.
1. Website owner
This website is owned by ROSALES FAMILY CORP, which operates under the trade name CUBA ENVIOS. It is a for-profit corporation incorporated in the State of Florida, United States (Florida For-Profit Corporation), on July 21, 2015, with its principal place of business at 1327 NE Pine Island Rd, Suites 101–103, Cape Coral, FL 33909, USA. Its federal employer identification number is EIN 47-4619024, and its registration with the Florida Department of State — Division of Corporations (Sunbiz) appears under document number P15000061963.
The operation serves customers in person at three company-owned offices in Florida: the main office, at the same principal place of business; the Lehigh Acres office, at 5612 8th St W, Lehigh Acres, FL 33971; and the Port Charlotte office, at 3265 S Tamiami Trl, Suite C, Port Charlotte, FL 33952.
For any question about the site, you can call us at +1 (239) 258-7677, message us on WhatsApp at https://wa.me/12392587677, or visit any of the three offices. This site does not publish any email address: until the operation creates one, the service channels are telephone, WhatsApp, and the offices.
2. Purpose of the site
This site is informational and for contact purposes. It lets you learn about the shipping services to Cuba offered by Cuba Envios, request a quote, find the company's offices, and check the status of sea-parcel shipments using the order number or the HBL.
3. Terms of use
- You may not use the site to send illegal content or engage in activities that could harm the integrity of the service or of third parties.
- You may not attempt to access restricted areas, run exploits, or circumvent the site's security measures.
- Users agree to provide accurate information in the forms and not to impersonate third parties.
- Cuba Envios may modify, suspend, or remove any content on the site without prior notice when necessary for the proper operation of the service or for legal reasons.
4. Intellectual property
All elements of this site (texts, design, code, logos, iconography, photographs, and any other content) are owned by ROSALES FAMILY CORP, which operates under the trade name Cuba Envios, or are used under license, and are protected by intellectual property law.
Their reproduction, adaptation, distribution, or public communication, in whole or in part, is prohibited without prior written authorization, except in cases permitted by law.
5. Responsibility for content
We strive to ensure that the information published is accurate and up to date, but we cannot guarantee that it is free of errors or permanently current. The prices, timeframes, and specific conditions of each shipment are always confirmed in writing before acceptance and prevail over any general information on the site.
This website links to third-party sites whose content we do not control. We are not responsible for their availability or for any damage their use may cause.
6. Governing law
This legal notice is governed by the applicable law of the State of Florida, United States, without prejudice to the mandatory rules of the other countries in which the service operates and to the U.S. regulations applicable to operations involving Cuba. For any dispute, the parties submit to the courts and tribunals that have jurisdiction under applicable law, always respecting the forum to which consumers are entitled.
Need something else?
If this text does not answer your question, write to us and we will reply in writing. You can also check the help center or the other legal documents.