Travel
Hotels
Hotel reservations in Cuba confirmed by our team on the ground: one point of contact and a specific person on the day you arrive.
Written reservation confirmation before you pay.
Includes
- Written confirmation of the reservation.
- Terms agreed directly with our team on the ground.
- Check-in information and contact for the team at your destination.
- Handling of issues during your stay.
What it solves
Verified accommodations, with reservations handled by our team on the ground.
4 things you would notice from day one, backed by our delivery network rather than promises.
Accommodation confirmed in writing
The reservation is confirmed with the hotel through our team on the ground, and you receive the confirmation in writing.
Payment terms, settled up front
Payment, cancellation and deposit terms are agreed before you book and are documented in writing.
Accommodation for your entire trip
Layover nights, long stays or family groups: the same team coordinates everything so you do not have to renegotiate every night.
Support during your stay
If something does not match the reservation, our team on the ground resolves it and keeps you informed right away.
What's included
The service, point by point
Everything that is part of the service, with no fine print. Anything not listed here is agreed in writing before we start.
- Written confirmation of the reservation.
- Terms agreed directly with our team on the ground.
- Check-in information and contact for the team at your destination.
- Handling of issues during your stay.
How it works
How this service runs
- 1
Tell us your dates and area
Share the city, dates, number of guests and preferences: what we need to quote firmly.
- 2
Receive options with terms
Category, room type, meal plan, cancellation policy and cost, all together.
- 3
Confirm the reservation
Once you confirm, our team takes care of it and sends you the confirmation to present at check-in.
- 4
Check in with the team at your destination
When you arrive, our team on the ground walks you through check-in and handles any adjustments.
Frequently asked questions
What clients usually ask about this service
Is the accommodation paid for in Cuba?
It depends on the hotel and the reservation terms. You are informed before booking and the details are included in the written confirmation.
Can I book for a group or a family?
Yes. In that case the reservation is handled as a group by our team on the ground: one point of contact for all rooms.
What happens if I cancel?
The cancellation policy in your written reservation confirmation applies. Refund terms are detailed in the cancellation policy.
Book accommodation
Written reservation confirmation before you pay.
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Get started
Let's start with the delivery point that applies to you
Tell us what you need and we'll confirm the most suitable delivery point for hotels.
- No commitment
- Price and timeline in our reply
- One contact at destination
Monday to Friday 10:00–18:00 · Saturday and Sunday 10:00–16:00 (Eastern Time)
Main office · Cape Coral1327 NE Pine Island Rd, Suites 101–103, Cape Coral, FL 33909